Q. What forms of payment do you
We prefer payment by PayPal. It is
secure and quick and convenient once
you have established your account.
We accept credit cards through PayPal
or checks by mail. We will not begin
the build until a deposit has been
paid. In the case of paying by check,
you will not receive your product
until after the check has cleared.
Q. Do you build adult sites?
A. No, we believe that such sites
are morally wrong and are harmful
to our society.
Q. Is tax included with my cost
A. Yes, there is no tax due to the
fact that this is a service-oriented
business. If you desire for any product
to be placed on media, you will need
to supply the media or we will give
it to you from our supplies.
Q. Can I pay in installments?
A. Yes, if it will help you, we can
arrange a payment plan.
Q. Can I refer friends to you?
A. Yes, we would love to help out
your friends as well. Sometimes we
have too much volume to handle at
any one point in time, but we will
do our best to accomodate as many
clients as we can.
Q. Are there any hidden costs,
or setup fees?
A. No, however, remember that estimates,
are only that. We cannot guarantee
any price that we quote for a web
Q. Where can I download a free
A. We recommend downloading WS FTP
here. It is a shareware program
unless you are getting an academic
Q. It's not letting me upload my
files what's wrong?
A. Make sure you are uploading to
the right web directory which is the
(These are hosting-related questions
that you may need help with if you
are designing your own pages.)
What is the path to my users files?
A. The path is /home/username/public_html
Q. How do I create email accounts?
A. To create an email account login
to your control panel and click add/remove
Q. What do I put for both incoming
and outgoing mail server?
A. For both incoming and outgoing
mail server put mail.yourdomain.com
Q. Where do I go to check my emails
using my browser?
Q. How can I setup webmail to go
directly to horde, neomail or squirrel
A. Login to the one you prefer to
use after doing so copy the entire
url from your address bar. You will
not login to your cpanel and create
a subdomain to go to the address you
refer to the FAQ on our hosting page
for any questions related to this
Q. How do I make
A. Once you have created a PayPal
Sheridan Productions and they
will send you a bill using your e-mail
address that you have used for your
Q. How do I stop
work on the web page you are designing?
A. If you wish to close your account
simply email us your name and why
you wish to cancel. You must also
include "I give you permission
to delete my website and all of it's
refer all questions regarding this
topic to the hosting faq page.